Reference

The Terms Behind Your ttbd Account

Every rule that governs your account — how you open it, how money moves through bKash, Nagad or Rocket, and how a disagreement gets settled — sits on this page in plain wording.

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ttbd The Terms Behind Your ttbd Account
REACHING OUR DESK

Raising a Terms Question With Us

Terms questions get answered at the desk, not lost in a queue. Open live chat once you are logged in, or send a message from the contact form on this site if you cannot get into your account at all. Tell us the mobile number registered on the account and paste the wallet reference from your bKash, Nagad or Rocket transfer. A screenshot helps. We reply in English to the same number, so keep it active and with you.

Team online

Live chat

Logged in already? Live chat sits on the account dashboard. The agent can read your bet history and wallet references while you wait, so a name mismatch on a Nagad transfer usually gets sorted in one conversation.

Contact form

Locked out? Use the contact form on this site and give the mobile number on the account. We answer by SMS to that number, which is why it has to stay yours and reachable.

Wallet proof

Keep the bKash, Nagad or Rocket reference number from each transfer. Send it with your query and we can trace the credit against your account instead of asking you to repeat the story twice.

HOW WE HANDLE IT

Your Records and Login Security

Everything tied to your account is kept in one record: your name, mobile number, wallet references and bet history. That record exists so a dispute can be checked months later, not to be passed around. Login runs on an OTP sent to your mobile number, so an unfamiliar device needs that code before it sees anything. Cookies do two jobs here — one holds your session open, one remembers basic display settings. Ask us to correct or erase a detail and we will walk you through what can change.

Login security

A fresh sign-in on an unknown phone asks for an OTP sent to your registered number. Nobody at our desk ever asks you for that code, and no payment is needed to receive it.

What we store

Name, mobile number, wallet transaction references, bet history on titles like Slot Frenzy and Baccarat Green Table, and the messages you send us. We keep them to settle queries and meet record-keeping duties.

Cookies in play

One cookie holds your session so you are not typing an OTP on every tap; another remembers small display choices. Clearing browser cookies simply means signing in again on that device.

Changing your record

Want a detail corrected or the account closed? Write from the contact form with your registered mobile number and say what should change. We confirm the edit to the same number.

Questions About Our Terms

Most terms questions we get are about names, wallets and what happens when something goes wrong. The six below are the ones that come up at the desk. If yours is not here, message us with your account mobile number and we will answer it directly rather than pointing you at another page.

No. One account per person, tied to your own mobile number and your own wallet. If a second account turns up — say, opened to get around a closed one — both can be suspended while we check.

Because we send withdrawals back the way money came in. If the wallet name and the account name differ, we cannot confirm the transfer is yours, and the payout waits until the mismatch is explained.

It depends on what happened. A wrong wallet reference is a fix. Collusion, multiple accounts or a chargeback against a deposit can lead to suspension, with any genuine balance checked before we decide.

Yes — send the request from the contact form with your registered mobile number. We verify it is you, settle any open bet, then return the remaining balance to your bKash, Nagad or Rocket wallet.

They do, mainly when a payment rail shifts its rules or local law moves. The current version stays on this page, and an alert goes to your registered number when something material changes.

Yes. Access depends on the law where you are and on eligible regions, so we cannot take registrations from every area. If your region is not served, we tell you before a deposit.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.