Reference

One Cashier for Your Wallet

Deposits, payouts and the one name check that ties them together all sit in a single cashier inside your ttbd account.

bKashNagadRocketBank TransferVerified payouts
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ttbd One Cashier for Your Wallet
ttbd Verify Your Name Just Once

Verify Your Name Just Once

One check, done once, keeps your account usable. We ask for a photo of your National ID or passport and a clear selfie, then match the name on those against the name on your bKash, Nagad or Rocket account. That single match is what lets a payout leave without extra questions later, and it also stops someone holding only your phone number

from walking into your wallet. If a document comes back blurred, we tell you which page to re-shoot instead of asking for the whole set again. You will see the result in your ttbd profile.

  • Open your profile — Sign in and go to the verified name area of your ttbd profile.
  • Add your ID — Photograph the front and back of your National ID, or the photo page of your passport.
  • Take the selfie — Hold the phone at eye level in daylight; a screenshot will not pass.
  • Wait for the match — We compare the name with your wallet account and message you in the profile if something is off.
ttbd Adding Funds From Your Own Wallet

Adding Funds From Your Own Wallet

Your first deposit starts inside your ttbd account, not on a shop page. Open the cashier, pick bKash, Nagad or Rocket, and we generate a reference for that request. You finish the transfer in your own wallet app with your PIN, and that reference is how we match the money back to you. Nothing clears without it. Keep the wallet message and

the confirmation screen until your balance moves. If you bank through a, Bank Transfer works the same way with a deposit slip number instead of a reference

  • Open the cashier — Sign in to your account and tap the wallet balance in the corner of the lobby.
  • Pick your wallet — Choose bKash, Nagad, Rocket or Bank Transfer and keep the reference number we show.
  • Send the amount — Open that provider's app, send to the number on screen, and put the reference in the message field.
  • Check your balance — Come back to the cashier; the balance moves once your reference matches our record.
ttbd Taking Your Balance Back Out

Taking Your Balance Back Out

Payouts follow the same route backwards, which is why we send your money to the wallet or bank you funded from. Send the request from the cashier, type the amount, and read the destination number digit by digit — one wrong digit is the main reason a payout bounces. The name on that wallet has to match your verified name, so finish

verification before your first request. Cricket markets, slot rooms and live tables all share one balance, and the payout route is the same for each.

  • Finish verification — Your name has to match the wallet name, so complete this before your first payout request.
  • Enter the amount — Type it in the cashier and read the remaining balance back before you send.
  • Confirm the destination — Check the bKash, Nagad, Rocket or bank number digit by digit against your own app.
  • Follow the request — It shows as pending while we hold it, then as sent when the wallet confirms it.
LOCAL RAILS

The Local Rails We Clear Through

Each method below is a path, not a logo. You pick one in the cashier, we show a receiving number and a reference, and you complete the transfer inside that provider's own app. Which rails stay open for you depends on local law and your region, so the cashier only lists what applies to your account. Upay and Bank Transfer sit beside the three wallets for anyone who prefers them.

bKash The rail people in Bangladesh reach for first. Send from your own bKash app to the number the cashier shows, keep the reference, and return to check your balance.
Nagad Same flow, different confirmation screen. Keep the Nagad app open until the transfer clears, then come back to the cashier and watch your balance change above the lobby.
Rocket A good fit if you already run a Rocket wallet through your bank. The cashier gives the receiving number, you confirm with your Rocket PIN, and the reference ties it to your account
Upay Upay sits beside the three wallets above. Same steps: cashier reference, transfer inside the Upay app, balance check. It shows in the cashier only where that rail is open for you.
Bank Transfer For visits or online banking, the cashier gives an account number and slip reference. Keep the slip until your balance updates, because that reference is the only way we can trace your transfer

What You Ask at the Cashier

Most of the questions we get at the cashier are about matching a transfer to an account, which is why the reference number matters more than anything else. Below are the ones that come up most, answered the way we would answer them at the desk. If yours is not here, account help inside your profile reaches our Bangladesh support team.

Open the cashier inside your ttbd account, choose bKash, and send the amount to the number on screen. Confirm with your bKash PIN, then check the balance before you head to the lobby.

No. We send payouts back to the wallet or bank you funded from, and the name on it has to match yours. That check keeps money moving to the right person.

A photo of your National ID or passport, plus a selfie taken in daylight. We match that name against your bKash, Nagad or Rocket account name before your first payout is released.

The cashier shows the minimum on screen before you confirm, and it can differ between bKash, Nagad, Rocket and Bank Transfer. We put the number where you need it, not on a separate page.

Send the wallet reference number and the amount through account help inside your ttbd profile. We check the transfer against our receiving number, and a mistyped reference is the usual reason a deposit sits unclaimed.

We release the request from our side once the name check clears, then the wallet completes the last step. We cannot give a fixed time because that final step belongs to the wallet app.
Reference

Ttbd Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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